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My Orders & Account
Can I cancel my order?
How can I view my order history?
Shipping
How long does shipping and processing take?
How much does shipping cost?
How long does order tracking take to update?
Exchange & Returns
Is my ring eligible for an exchange?
How much is shipping for exchanges?
Is my engraving fee refundable?
Can I return my ring?
Where can i start the exchange or return process?
Lifetime Warranty
What’s covered under the Lifetime Warranty?
Do I pay shipping for warranty replacements?
Are Inked rings covered under the lifetime warranty?
Are clearance rings covered under the lifetime warranty?
Sizing
What size should I get?
What if I order the wrong size?
How do I find the right size for someone else?
Engraving
Which ring styles can be engraved?
Can I engrave on the interior or exterior of the ring?
What if I engrave a ring, but it doesn’t fit?
How long does it take to engrave a ring?
Site Questions
What’s the deal with out of stock rings?
What currency is the website listed in?